Question 1

Does my Shop Knox County eGift Card expire?

Accepted Answer

While this card does not expire, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months of inactivity. Use the card to restart the clock and avoid inactivity fees.

Question 2

What fees are associated with my card?

Accepted Answer

When purchasing, there's a $1.00 + 5% eDelivery fee. For card usage, a $3.00 fee will be deducted monthly starting on the 1st day after 12 consecutive months without card usage. The card never expires.

Question 3

Where can I check my Shop Knox County eGift Card balance?

Accepted Answer

Simply enter your 16-digit card number above and click 'Check Balance'. You can find your card number on the front of your Shop Knox County eGift Card or in the email you received or on your printed card.

Question 4

Can I use the same Shop Knox County eGift Card at multiple locations?

Accepted Answer

Yes! As long as there is a remaining balance, the card may be used at any participating Shop Knox County eGift Card location. Your card works across all participating businesses until the balance is depleted.

Question 5

Will my Shop Knox County eGift Card work anywhere?

Accepted Answer

The card can only be used at participating Shop Knox County eGift Card businesses. It cannot be used with third-party delivery services like Grubhub or DoorDash. Visit our business directory to see all participating locations—more are added every day!

Question 6

What do I do if my Shop Knox County eGift Card is declined?

Accepted Answer

Your card may be declined if: (1) you entered incorrect card information, (2) you have insufficient balance, (3) you're trying to use it at a non-participating business, or (4) you're attempting to use it with a third-party delivery service. Please verify your card details and ensure you're shopping at a participating Shop Knox County eGift Card location.

Question 7

Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?

Accepted Answer

No. If your purchase exceeds your card balance, you'll need to split the payment. The business will first charge your Shop Knox County eGift Card for the available balance, then you'll pay the remaining amount with another payment method (credit card, cash, etc.).

Question 8

How is the digital Shop Knox County eGift Card redeemed?

Accepted Answer

Save your Shop Knox County eGift Card to your Apple- or Google-Wallet and simply tap-to-pay. You can also use the Yiftee app (available at the Apple App Store) to store your Yiftee cards and access current card balances. If you do not use Apple- or Google-Pay, merchants can redeem your card by manually entering your 16-digit card code into their POS or terminal system, just like entering a credit card number. The card CANNOT be swiped - it must be keyed in manually. Show your card code (from email or printout) to the cashier at checkout.

Question 9

Are physical cards an option?

Accepted Answer

No, there are no plastic cards available. Your Shop Knox County eGift Card is digital-only and delivered via email. You can print it on paper if you prefer to have a physical copy to present at checkout.

Question 10

Can refunds be provided to my Shop Knox County eGift Card?

Accepted Answer

Yes! Just as refunds would be applied to your credit card, they can also be applied back to your Shop Knox County eGift Card, increasing your available balance.

Question 11

What if I lose my card or it gets stolen?

Accepted Answer

Unfortunately, lost or stolen cards cannot be replaced. Treat your Shop Knox County eGift Card code like cash and keep it secure. We recommend saving the email/text with your card code in a safe place.

Question 12

Can I check my ACC Boutique gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at ACC Boutique, you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at ACC Boutique and over 75 other local businesses in Knox County.

Question 13

Can I check my Andrew Hinz - State Farm gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at Andrew Hinz - State Farm, you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at Andrew Hinz - State Farm and over 75 other local businesses in Knox County.

Question 14

Can I check my Bill Bobe's Pizzeria gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at Bill Bobe's Pizzeria, you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at Bill Bobe's Pizzeria and over 75 other local businesses in Knox County.

Question 15

Can I check my Brush & Blush gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at Brush & Blush, you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at Brush & Blush and over 75 other local businesses in Knox County.

Question 16

Can I check my CrossFit 812 gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at CrossFit 812, you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at CrossFit 812 and over 75 other local businesses in Knox County.

Question 17

Can I check my Pretty Posies LLC gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at Pretty Posies LLC, you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at Pretty Posies LLC and over 75 other local businesses in Knox County.

Question 18

Can I check my The Cottage Harvest  gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at The Cottage Harvest , you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at The Cottage Harvest  and over 75 other local businesses in Knox County.

Question 19

Can I check my The Harmony Society  gift card balance here?

Accepted Answer

If you have a Shop Knox County eGift Card that you used or plan to use at The Harmony Society , you can check your balance on this page. Enter the 16-digit card number from your Shop Knox County eGift Card email or printout. The Shop Knox County eGift Card is accepted at The Harmony Society  and over 75 other local businesses in Knox County.

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